Devoteam Expands ServiceNow Expertise with Eraneos Technology Acquisition
Amsterdam, Thursday, 1 August 2024.
Devoteam, an IT consultancy, is set to acquire Eraneos Technology Netherlands, significantly boosting its ServiceNow capabilities in the Dutch market. This strategic move responds to growing demand for service management solutions and strengthens Devoteam’s position as a leading ServiceNow provider in the Benelux region and EMEA.
Strategic Acquisition to Meet Market Demands
The acquisition of Eraneos Technology Netherlands by Devoteam is a strategic response to the increasing demand for ServiceNow solutions in the Dutch market. As a leading IT consultancy specializing in AI, data, cloud, and cybersecurity, Devoteam aims to enhance its service offerings by incorporating the specialized capabilities of Eraneos Technology Netherlands. According to Martijn van Veen, Managing Director of Devoteam for the Benelux region, this acquisition will help the company better address the growing needs of service management in the Netherlands[1].
Enhanced ServiceNow Capabilities
The acquisition involves a team of 45 professionals from Eraneos Technology Netherlands who specialize in workflow automation and collaboration platform implementation, primarily focusing on ServiceNow and Atlassian solutions[2]. This addition is expected to bolster Devoteam’s already robust ServiceNow expertise, making it one of the leading providers of this technology in Europe, the Middle East, and Africa (EMEA). Jean-Marc Chevereau, Group General Manager of Devoteam’s ServiceNow business unit, expressed enthusiasm about the deal, highlighting the potential for delivering even greater value to Devoteam’s clients[1].
Benefits of the Acquisition
Joining forces with Eraneos Technology Netherlands offers multiple benefits for both companies. For Devoteam, the acquisition expands its platform portfolio and enhances its capacity to offer comprehensive IT consultancy services that bridge the gap between business and IT. On the other hand, Eraneos Technology Netherlands stands to gain from Devoteam’s broader service portfolio, extensive client network, and status as a leading ServiceNow Elite Partner in the EMEA region[3]. Olivier Cramer, Business Development Manager at Eraneos Technology Netherlands, noted that becoming part of Devoteam allows their team to focus more on technology and leverage growth opportunities associated with being part of a larger European organization[1].
Future Outlook: AI-Driven Service Management
Looking ahead, Devoteam envisions that AI-driven technology will revolutionize the business landscape, much like the internet and cloud technologies have done in the past. By integrating ServiceNow into its service offerings, Devoteam aims to provide a platform that not only serves as a bridge between business and IT but also acts as a portal for business stakeholders to access innovative AI functionalities. This acquisition positions Devoteam to capitalize on the growing importance of AI in service management, thus driving digital transformation for its clients[4].